We take our relationship with our merchants very seriously. Assisting you with support, available 7 days every week and 24 hours around the clock. We believe that a good foundation of any fruitful relationship is commitment to always improve and consistent in our deliveries.
Advanced Risk Management
Big Data Variety
10 years’ worth of transactions, customer and merchant profiles are maintained and always kept up-to-date, to ensure your transactions are assessed using the most relevant data.
Machine Learning
Artificial Intelligence. Pattern recognition. We use supervised and unsupervised algorithms.
Human Interaction
Team of experts trained to analyze risk decisions and maximize conversion rate.
Chargeback Insurance
We offer insurance to guarantee the financial liability of your chargebacks.
Dashboard for monitoring all activity
Dig deep into every transaction from our single dashboard - monitor your transactions, customer logins, and receive alerts for pattern anomalies.
Advanced Profiling
We use the latest technology in analyzing consumer behavior and transaction patterns. Every detail of information is analyzed meticulously to anticipate the possibility of fraud.
Licenses
We are the pioneer in Indonesia with and endless sense of commitment
to deliver the best
possible online transaction possible

Payment Gateway
Operator

Pelectronic Money
Operator

Fund Transfer
Operator

Electronic Wallet
Operator

QR Code
Operator
What They Say?
Everything is Automatic
DOKU services are helpful and take a load off of all the financial hassles, everything is automatic. Form payments, tuition fee, SPP/Semester Tuition Fee up to online donation. Parents can select between transfers, credit cards, installments, even purchases at selected convenience stores and through DOKU’s e-Wallet.
Security for Every Transaction
DOKU provides a multitude of secure payments to our passengers. With an easy integrated process, security for every transaction, support for 7 days / 24 hours for technical and promotional support, and also helpful marketing support guarantee smooth, easy and convenient transactions.